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General

General articles on different functions in TM Master.

  • Order line number assignment

    Order lines numbers are assigned in the following manner. The order lines will always be grouped by component first. Components are then organized alphabetically. Then order lines are organized alphab...

  • Using Gmail with TM Exchange

    Tero Marine does not support Gmail for use with TM Exchange. The reason being that there are settings within Gmail that may make it difficult to use in connection with TM Exchange.  Tero Marine are of...

  • How the average running hour value is calculated

    The formula for the running hour average is as follows. Average running hours : (LRHAvrg * 0.4) + (LRHDiff / NDaysSLE * 0.6) LDRHAvrg = Last Weighted Daily Running Hour Average. LRHDiff = Last Running...

  • Pre-warning for jobs

    If you want to get a pre-warning for a job before it's due, it's possible to input a pre-warning value on the job. this can be for both jobs with a date interval or an hour interval. The value you ent...

  • User rights definitions

    Note: This article is updated with user rights that currently exist in the 2.662 version of TM Master. This should contain most of the user rights in older versions as well. See attached document for ...

  • How updating of running hours for sub-components works in TM Master

    Some of your components, due to their complexity and size, may be organized in several different sub groups and contain hundreds of smaller bits and pieces. A good example for such a component is a ve...

  • Exceptions in Windows Firewall

    On some installations, we've experienced the need to create exceptions in Windows Firewall for Microsoft SQL Server and SQL Browser to allow the server to accept incoming connection attempts from the ...

  • Unit group access control

    This setting can be turned on with the following checkbox under System -> Settings -> General: Please note that to be able to do this, you need to have a license for the following module: If you do no...

  • Import large number of order lines from Excel in to a new draft in TM Master

    It is possible to import a large number of order lines from our Excel template document directly in to your TM Master database, saving you time and effort by not needing to create each order line manu...

  • I get a message saying that TM Master is "Not responding".

    Actually, the Not responding message is a standard Windows message for all Windows programs that appears as soon as the program is busy for whatever reason and cannot be interacted with. You might hav...